Exact identity
Use brand, model number and product identifiers from the rating label—not the marketing name alone.
CoolCompare Safety DeskCheck first.
Check first.
Use with confidence.
Search reviewed official notices, understand the limits of the result and know what to do when a model needs attention.
Official sourcesManually reviewedExact model matching
SAFETY PRINCIPLENo match is not an all-clear.
How the desk works
Evidence before reassurance.
Product safety needs precise identification, current official evidence and careful language.
Official evidence
Notices must trace to an official authority or manufacturer action before publication.
Clear limitations
No match means no reviewed match in our records. It never proves a product is safe.
IF YOU FIND A MATCH
Search reviewed notices →Stop, read the official action and identify the exact unit.
Do not improvise a repair. Follow the notice and contact the named manufacturer or retailer where instructed.
Keep checking the exact identity and official source
A search result covers only the reviewed notices in the CoolCompare dataset. Product safety action must be based on the exact model, serial or batch range in the official notice.
Read the rating label
Use the model number and other identifiers on the physical unit, packaging or purchase record. A family name, retailer title or similar casing is not enough to decide that a notice applies.
Open the primary notice
Confirm the affected identity, dates, hazard and action on the official regulator or manufacturer page. Follow that instruction rather than a summary, cached snippet or improvised repair.
Preserve evidence
Record the label, serial where relevant, seller and purchase evidence before contacting the named organisation. Do not continue using a product where the official action says to stop.
Limit: No match is never a safety clearance. The dataset may be incomplete or awaiting review, and product condition, installation or damage can create risks unrelated to a published recall.
Official alerts, room preparation and practical hot-weather guidance.
Read guidance →VENTINGCheck the window routeReview common UK window types before routing an exhaust hose.
Open checker →CORRECTIONSReport a notice or data issueSend the official source and exact brand and model details.
Contact the desk →