Independent UK cooling intelligence
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COOLCOMPARE JARGON DECODER

Understand the term before the claim.

Plain-English definitions across home energy, heating, solar, EV charging, broadband and insurance.

26ESSENTIAL TERMS
Heating & cooling01

BTU/h

A rate of heating or cooling output, commonly used to describe air-conditioner capacity.

WATCH-OUTIt is output—not electrical consumption.
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Heating & cooling02

COP

Heat output divided by electrical input at a stated operating condition.

WATCH-OUTA single-point COP is not a seasonal result.
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Heating & cooling03

SCOP

A standardised seasonal coefficient of performance for heating.

WATCH-OUTCompare the climate and test basis, plus the proposed system design.
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Heating & cooling04

SEER

A standardised seasonal energy-efficiency ratio for cooling.

WATCH-OUTIt does not predict the exact bill in your room.
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Heating & cooling05

Heat loss

The rate at which a building or room loses heat under defined indoor and outdoor conditions.

WATCH-OUTWhole-home averages can hide difficult rooms.
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Heating & cooling06

Modulation

The ability of heating or cooling equipment to reduce output as demand falls.

WATCH-OUTMinimum output can matter as much as maximum output.
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Energy07

kW

A unit of power—the rate at which energy is produced or consumed.

WATCH-OUTPower is not the same as energy over time.
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Energy08

kWh

A unit of energy used for billing; one kilowatt used for one hour equals one kWh.

WATCH-OUTDo not confuse tariff p/kWh with the appliance kW rating.
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Energy09

Standing charge

A daily tariff charge that applies independently of how much energy is used.

WATCH-OUTInclude every day of the comparison period.
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Energy10

Time-of-use tariff

A tariff with different unit prices at different times.

WATCH-OUTCheap windows can come with higher rates elsewhere.
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Energy11

Exit fee

A charge that may apply when leaving a fixed contract before its end.

WATCH-OUTCheck exemptions and the exact contract wording.
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Energy12

Demand

The amount of power required at a particular time.

WATCH-OUTPeak demand and annual consumption answer different questions.
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Solar & EV13

kWp

The rated peak output of a solar-PV array under standard test conditions.

WATCH-OUTReal generation varies with design, location, shade and weather.
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Solar & EV14

Self-consumption

The share of solar generation used in the home rather than exported.

WATCH-OUTDo not add export value to energy already counted as used at home.
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Solar & EV15

Export tariff

A payment arrangement for eligible electricity exported to the grid.

WATCH-OUTEligibility, metering and rates need separate verification.
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Solar & EV16

Usable capacity

The portion of a battery’s stored energy intended to be available for use.

WATCH-OUTNominal and usable battery capacities may differ.
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Solar & EV17

Tethered charger

A home EV charger with a permanently attached cable.

WATCH-OUTCheck connector, cable reach and parking position.
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Solar & EV18

Load balancing

Control that adjusts charging or other demand to avoid overloading an electrical supply.

WATCH-OUTConfirm the hardware, sensing and installer design.
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Broadband19

FTTP

Full fibre where the fibre connection reaches the premises.

WATCH-OUTAvailability and installation route remain address-specific.
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Broadband20

Download speed

The rate at which data travels from the internet to the user.

WATCH-OUTAdvertised, estimated, guaranteed and measured speeds are different claims.
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Broadband21

Latency

The delay in sending data and receiving a response, commonly measured in milliseconds.

WATCH-OUTHigh speed does not automatically mean low latency.
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Broadband22

Mesh Wi-Fi

Multiple coordinated access points intended to extend wireless coverage.

WATCH-OUTIt cannot repair a poor incoming line service.
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Insurance23

Excess

The amount a policyholder pays toward an accepted claim before insurer payment.

WATCH-OUTAdd compulsory and voluntary excesses for the relevant claim type.
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Insurance24

Rebuild cost

The estimated cost of rebuilding the home, which is different from its market value.

WATCH-OUTUse an appropriate estimate and keep property details current.
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Insurance25

Single-item limit

The maximum cover for one individual possession unless separately specified.

WATCH-OUTHigh-value items may need to be listed.
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Insurance26

Trace and access

Cover that may help with locating and reaching the source of certain damage, subject to policy terms.

WATCH-OUTIt is not the same as cover for repairing the cause.
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COMPARE CLEARLY

Four questions for any technical claim.

01

What exactly is being measured?

02

Under which test or contract conditions?

03

Is it output, input, capacity or consumption?

04

Can the figure be traced to a dated source?